Amexio
We help your team to scale its omnichannel content operations to enable world-class experiences.
Overview
Amexio Group helps teams to scale their omnichannel content operations and make their business more smart, fast & cost-effective. We believe content is a real strategic asset. By combining strategy, design, build and optimize services, we aim to provide our clients with an integrated and collaborative approach (FusionCX), fostering a true Agile way of working.
Services
- Define a Customer Experience strategy and roadmap
- Architect future-ready Composable experience platforms
- Audit existing content infrastructures
- Design & build large-scale CXM platforms
- Fully manage the customer's CXM platform (managed service with SLA)
- Stabilize & optimize existing CXM platforms
- Increase content value using Artificial Intelligence (Content Science)
- Change Management & User Adoption (optimize content operations)
- Increase conversion rates by continuously optimizing the customer experience
Our ideal project
We love working on complex experience management platforms, supporting large (distributed) teams with managing and governing extreme volumes of content. Typical use cases involve multi-channel content distribution, content translation, content localisation, personalization, extended content lifecycle and enterprise integrations (CRM, ERP, PIM, etc.). We can have the most impact when we can help clients end-to-end. This means collaborating on strategy, solution design, implementation and optimization. Our goal is always to build long-term partnerships, enabling us to gain domain-specific knowledge and provide clients with fresh ideas and pro-active advice.
Contact Amexio
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